Skip to main content
Monthly Archives

July 2023

Scheduled Downtime: Fri 28th-Sun 30th July 2023

By Software Updates

Parents Booking intends to undertake essential maintenance over the next 2.5 days. This will cause scheduled ‘downtime’, but is being timed intentionally, because these should among be the quietest three days of the calendar year, but we do apologise for any inconvenience caused.

This downtime – which we expect will begin after midday on Friday 28th July (BST / UK timezone) – is essential because it will enable us to migrate all customers to a more modern database technology, one which is essential due to the growth of Parents Booking and to ensure its robustness and uptime standards are of the very highest standard.

During downtime, no users (parents, teachers, admins or Parents Booking staff) will be able to login to or use Parents Booking. A message will be shown on all Parents Booking pages explaining about the downtime, and this webpage will also direct those who want more detail to our Uptime Status webpage, which will offer a more up-to-date status check as our developers, server and database admins progress.

Please contact support@parents-booking.com if you believe this downtime will cause you any problems, or you need help downloading/printing reports or attendance lists before the downtime begins on Friday.

Thanks for your support.