Product Support
You can e-mail us directly OR ask a question using our online support desk. Our support desk is open 9am-5pm, Monday-Friday.
We endeavour to come back to you as soon as possible, usually within one hour.
1. Support Desk
Parents Booking operates a ticketing support system using technology called Freshdesk. The link and image below will take you to our Freshdesk ticketing system, where you can browser help articles or create a support ticket, which one of our support staff will answer as quickly as possible.
You can leave a public or private support question through Freshdesk.
The Freshdesk support website is: https://pebs.freshdesk.com
2. E-Mail Us
Complete the form below and we will reply to you ASAP:
3. Resources
Book Live TrainingAdmin Area: Step-by-Step InstructionsHelp Videos / FAQsIntegrating Your School's MIS with Parents BookingHelp Creating a .CSV UploadEssential downloadsRe-Assigning Class Codes and Subjects to Other TeachersVideos for your school websiteInstructions for parentsInstructions for teachers